1. Key statistics
1.1 Country overview
2. Telecommunications market
2.1 Historical overview
2.2 Market analysis
3. Regulatory environment
3.1 Historical overview
3.2 Regulatory authority
3.3 Telecom sector liberalisation
3.4 Privatisation
3.5 Interconnect
3.6 Access
3.7 Number Portability (NP)
3.8 Carrier PreSelection (CPS)
4. Fixed network operators
4.1 Hrvatski Telekom (HT)
4.2 A1 Croatia
4.3 Optima Telekom
4.4 Metronet
5. Telecommunications infrastructure
5.1 Overview of the national telecom network
5.2 International infrastructure
5.3 Cloud computing
5.4 Wholesale
6. Broadband market
6.1 Introduction and statistical overview
6.1.1 Market analysis
6.1.2 Broadband statistics
6.1.3 Forecasts – broadband subscribers – 2019; 2021; 2023
6.2 Hybrid Fibre Coax (HFC) networks
6.3 Digital Subscriber Line (DSL) networks
6.3.1 VDSL
6.3.2 G.fast
6.4 Fibre-to-the-Premises (FttP) networks
6.5 Other fixed broadband services
6.5.1 Wi-Fi
6.5.2 WiMAX
7. Digital economy
7.1 Introduction
7.2 E-government
7.3 E-education
7.4 E-health
7.5 Videostreaming
8. Mobile communications
8.1 Market analysis
8.2 Mobile statistics
8.2.1 General statistics
8.3 Mobile infrastructure
8.3.1 5G
8.3.2 4G (LTE)
8.3.3 3G
8.3.4 IoT and M2M networks
8.4 Mobile data
8.4.1 SMS/ MMS
8.5 Mobile broadband
8.5.1 Regulatory issues
8.5.2 Roaming
8.6 Major mobile operators
8.6.1 Hrvatski Telekom (HT)
8.6.2 A1 Croatia
8.6.3 Tele2 Croatia
8.6.4 Mobile Virtual Network Operators (MVNOs)
8.7 Mobile content and applications
8.7.1 M-commerce
Table 1 – Top Level Country Statistics and Telco Authorities - Croatia – 2018 (e)
Table 2 – Telecom services revenue by sector – 2012 - 2018
Table 3 – Telecom services revenue by sector, annual change – 2013 - 2018
Table 4 – Mobile and fixed-line network traffic – 2010 - 2015
Table 5 – Accumulated fixed number portings – 2005 - 2018
Table 6 –CPS lines – 2008 - 2018
Table 7 – Fixed-line market share by operator – 2008 - 2017
Table 8 – Hrvatski Telekom financial data – 2008 - 2018
Table 9 – Hrvatski Telekom wholesale, IP, data revenue – 2010 - 2015
Table 10 – Hrvatski Telekom fixed and mobile revenue – 2010 - 2018
Table 11 – Hrvatski Telekom retail fixed lines by type – 2005 - 2018
Table 12 – HT voice ARPU – 2004 - 2018
Table 13 – A1 Croatia financial data – 2004 - 2018
Table 14 – A1 Croatia fixed-lines – 2012 - 2018
Table 15 – Optima Telekom financial data by sector– 2010 - 2018
Table 16 – Optima Telekom operational data – 2010 - 2018
Table 17 – Historic - Fixed lines in service and teledensity – 2000 - 2009
Table 18 – Fixed lines in service and teledensity – 2010 - 2018
Table 19 – International internet bandwidth – 2001 - 2016
Table 20 – Internet users and penetration rates – 2000 - 2018
Table 21 – Fixed broadband subscribers and penetration rate – 2003 - 2018
Table 22 – Broadband data traffic by type – 2012 - 2018
Table 23 – Broadband data traffic growth by type – 2013 - 2018
Table 24 – Broadband market revenue (mobile and fixed) – 2012 - 2018
Table 25 – Forecast fixed broadband subscribers – 2019; 2021; 2023
Table 26 – A1 Croatia cable broadband subscribers – 2016 - 2018
Table 27 – Cable broadband subscribers – 2010 - 2018
Table 28 – DSL accesses by type –2010 - 2018
Table 29 – HT retail DSL subscribers – 2002 - 2018
Table 30 – Fibre broadband subscribers – 2015 - 2018
Table 31 – HT MAXtv subscribers – 2006 - 2018
Table 32 – IPTV subscribers – 2011 - 2018
Table 33 – Historic – Active mobile subscribers and penetration rate – 1997 - 2009
Table 34 – Active mobile subscribers and penetration rate – 2010 - 2019
Table 35 – Mobile market share of subscribers – 2008 - 2018
Table 36 – Mobile network traffic – 2010 - 2018
Table 37 – Mobile market revenue – 2012 - 2018
Table 38 – Total prepaid users – 2002 - 2018
Table 39 – HT mobile prepaid subscribers – 2001 - 2018
Table 40 – A1 Croatia prepaid subscribers – 2004 - 2018
Table 41 – M2M connections – 2017 - 2018
Table 42 – A1 Croatia M2M connections – 2016 - 2018
Table 43 – Total SMS and MMS messages sent – 2003 - 2018
Table 44 – Mobile broadband subscribers and penetration – 2012 - 2018
Table 45 – Dedicated mobile broadband subscribers – 2007 - 2018
Table 46 – A1 Croatia mobile broadband subscribers – 2008 - 2018
Table 47 – Accumulated and annual mobile ported numbers – 2006 - 2018
Table 48 – European roaming charges – 2007 – 2016
Table 49 – European data roaming charges – 2014 - 2017
Table 50 – HT mobile revenue (€) – 2004 - 2018
Table 51 – HT Group mobile revenue (HRK) – 2012 - 2018
Table 52 – HT mobile annualised ARPU – 2004 - 2018
Table 53 – HT mobile customers – 2007 - 2018
Table 54 – A1 Croatia prepaid, postpaid and blended monthly ARPU – 2004 - 2018
Table 55 – A1 Croatia Minutes of Use (MOU) – 2007 - 2018
Table 56 – A1 Croatia subscribers – 2007 - 2018
Table 57 – Tele2 Croatia financial data – 2007 - 2018
Table 58 – Tele2 revenue by type – 2015 - 2018
Table 59 – Tele2 subscribers – 2007 - 2018
Chart 1 – Telecom services revenue by sector – 2012 – 2018
Chart 2 – Fixed-line market share by operator – 2008 - 2017
Chart 3 – Hrvatski Telekom financial data – 2008 - 2018
Chart 4 – A1 Croatia financial data – 2004 - 2018
Chart 5 – Optima Telekom financial data by sector– 2010 – 2018
Chart 6 – Optima Telekom operational data – 2010 – 2018
Chart 7 – Fixed lines in service and teledensity – 2010 – 2018
Chart 8 – Fixed broadband subscribers and penetration rate – 2003 - 2018
Chart 9 – Mobile subscribers and penetration rate – 2005 - 2019
Chart 10 – Mobile market share of subscribers – 2008 - 2018
Chart 11 – HT mobile prepaid subscribers – 2001 - 2018
Chart 12 – VIPnet prepaid subscribers – 2004 - 2018
Chart 13 – Dedicated mobile broadband subscribers – 2007 - 2018
Chart 14 – A1 Croatia prepaid, postpaid and blended monthly ARPU – 2004 - 2018
Chart 15 – Tele2 Croatia financial data – 2007 - 2018
Exhibit 1 – Access and the local loop