Summary
IT Services in North America industry profile provides top-line qualitative and quantitative summary information including: market size (value 2012-16, and forecast to 2021). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Synopsis
Essential resource for top-line data and analysis covering the North America it services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.
Key Highlights
- The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market, and the infrastructure services market. The BPO services market is valued as the revenues accrued from the provision of client relationship management BPO, finance & accounting BPO, human resource outsourcing, knowledge process outsourcing, procurement BPO, and vertical-specific BPO services. The application services market is valued as the revenues accrued from the provision of application development, management, and testing services. The infrastructure services market is valued as the revenues accrued from the provision of the following service lines: application hosting and data center, co-location, desktop support and management, security and storage. All currency conversions are at constant 2016 annual average exchange rates.
- The North American IT services industry had total revenues of $223.7bn in 2016, representing a compound annual growth rate (CAGR) of 1.9% between 2012 and 2016.
- The infrastructure services segment was the industry's most lucrative in 2016, with total revenues of $82.6bn, equivalent to 36.9% of the industry's overall value.
- Slowdown in this industry has largely been driven by the IT infrastructure segment. As cloud computing grows in popularity, buyers are re-thinking the way in which they spend money on IT services.
Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the it services market in North America
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the it services market in North America
- Leading company profiles reveal details of key it services market players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the North America it services market with five year forecasts
Reasons to buy
- What was the size of the North America it services market by value in 2016?
- What will be the size of the North America it services market in 2021?
- What factors are affecting the strength of competition in the North America it services market?
- How has the market performed over the last five years?
- What are the main segments that make up North America's it services market?
Companies Mentioned
Accenture plc
Cognizant Technology Solutions Corporation
Hewlett Packard Enterprise Company
International Business Machines Corporation
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Table of Contents
Executive Summary
Market value
Market value forecast
Category segmentation
Geography segmentation
Market rivalry
Market Overview
Market definition
Market analysis
Market Data
Market value
Market Segmentation
Category segmentation
Geography segmentation
Market Outlook
Market value forecast
Five Forces Analysis
Summary
Buyer power
Supplier power
New entrants
Threat of substitutes
Degree of rivalry
Leading Companies
Accenture plc
Cognizant Technology Solutions Corporation
Hewlett Packard Enterprise Company
International Business Machines Corporation
Methodology
Industry associations
Related MarketLine research
Appendix
About MarketLine
List of Tables
Table 1: North America IT services industry value: $ billion, 2012–16
Table 2: North America IT services industry category segmentation: $ billion, 2016
Table 3: North America IT services industry geography segmentation: $ billion, 2016
Table 4: North America IT services industry value forecast: $ billion, 2016–21
Table 5: Accenture plc: key facts
Table 6: Accenture plc: key financials ($)
Table 7: Accenture plc: key financial ratios
Table 8: Cognizant Technology Solutions Corporation: key facts
Table 9: Cognizant Technology Solutions Corporation: key financials ($)
Table 10: Cognizant Technology Solutions Corporation: key financial ratios
Table 11: Hewlett Packard Enterprise Company: key facts
Table 12: Hewlett Packard Enterprise Company: key financials ($)
Table 13: Hewlett Packard Enterprise Company: key financial ratios
Table 14: International Business Machines Corporation: key facts
Table 15: International Business Machines Corporation: key financials ($)
Table 16: International Business Machines Corporation: key financial ratios
List of Figures
Figure 1: North America IT services industry value: $ billion, 2012–16
Figure 2: North America IT services industry category segmentation: % share, by value, 2016
Figure 3: North America IT services industry geography segmentation: % share, by value, 2016
Figure 4: North America IT services industry value forecast: $ billion, 2016–21
Figure 5: Forces driving competition in the IT services industry in North America, 2016
Figure 6: Drivers of buyer power in the IT services industry in North America, 2016
Figure 7: Drivers of supplier power in the IT services industry in North America, 2016
Figure 8: Factors influencing the likelihood of new entrants in the IT services industry in North America, 2016
Figure 9: Factors influencing the threat of substitutes in the IT services industry in North America, 2016
Figure 10: Drivers of degree of rivalry in the IT services industry in North America, 2016
Figure 11: Accenture plc: revenues & profitability
Figure 12: Accenture plc: assets & liabilities
Figure 13: Cognizant Technology Solutions Corporation: revenues & profitability
Figure 14: Cognizant Technology Solutions Corporation: assets & liabilities
Figure 15: Hewlett Packard Enterprise Company: revenues & profitability
Figure 16: Hewlett Packard Enterprise Company: assets & liabilities
Figure 17: International Business Machines Corporation: revenues & profitability
Figure 18: International Business Machines Corporation: assets & liabilities
