Summary
BPO Services in Russia industry profile provides top-line qualitative and quantitative summary information including: market size (value 2012-16, and forecast to 2021). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Synopsis
Essential resource for top-line data and analysis covering the Russia bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.
Key Highlights
- BPO services include the outsourcing of business-related processes to third-party organizations. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes.
- The Russian BPO Services market had total revenues of $757.4m in 2016, representing a compound annual growth rate (CAGR) of 6% between 2012 and 2016.
- The BPO service market is still relatively small in Russia, a fraction the size of other European markets. However the services are increasingly popular and the market does look to be a good growth market for the future.
- The performance of the market is forecast to decelerate, with an anticipated CAGR of 4.9% for the five-year period 2016 - 2021, which is expected to drive the market to a value of $964.2m by the end of 2021.
Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in Russia
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Russia
- Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the Russia bpo services market with five year forecasts
Reasons to buy
- What was the size of the Russia bpo services market by value in 2016?
- What will be the size of the Russia bpo services market in 2021?
- What factors are affecting the strength of competition in the Russia bpo services market?
- How has the market performed over the last five years?
- What are the main segments that make up Russia's bpo services market?
Companies Mentioned
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Table of Contents
Executive Summary
Market value
Market value forecast
Category segmentation
Geography segmentation
Market rivalry
Market Overview
Market definition
Market analysis
Market Data
Market value
Market Segmentation
Category segmentation
Geography segmentation
Market Outlook
Market value forecast
Five Forces Analysis
Summary
Buyer power
Supplier power
New entrants
Threat of substitutes
Degree of rivalry
Leading Companies
Atento S.A.
ISS A/S
Rödl & Partner
Macroeconomic Indicators
Country data
Methodology
Industry associations
Related MarketLine research
Appendix
About MarketLine
List of Tables
Table 1: Russia bpo services market value: $ million, 2012–16
Table 2: Russia bpo services market category segmentation: $ million, 2016
Table 3: Russia bpo services market geography segmentation: $ million, 2016
Table 4: Russia bpo services market value forecast: $ million, 2016–21
Table 5: Atento S.A.: key facts
Table 6: ISS A/S: key facts
Table 7: ISS A/S: key financials ($)
Table 8: ISS A/S: key financials (DKK)
Table 9: ISS A/S: key financial ratios
Table 10: Rödl & Partner: key facts
Table 11: Russia size of population (million), 2012–16
Table 12: Russia gdp (constant 2005 prices, $ billion), 2012–16
Table 13: Russia gdp (current prices, $ billion), 2012–16
Table 14: Russia inflation, 2012–16
Table 15: Russia consumer price index (absolute), 2012–16
Table 16: Russia exchange rate, 2012–16
List of Figures
Figure 1: Russia bpo services market value: $ million, 2012–16
Figure 2: Russia bpo services market category segmentation: % share, by value, 2016
Figure 3: Russia bpo services market geography segmentation: % share, by value, 2016
Figure 4: Russia bpo services market value forecast: $ million, 2016–21
Figure 5: Forces driving competition in the bpo services market in Russia, 2016
Figure 6: Drivers of buyer power in the bpo services market in Russia, 2016
Figure 7: Drivers of supplier power in the bpo services market in Russia, 2016
Figure 8: Factors influencing the likelihood of new entrants in the bpo services market in Russia, 2016
Figure 9: Factors influencing the threat of substitutes in the bpo services market in Russia, 2016
Figure 10: Drivers of degree of rivalry in the bpo services market in Russia, 2016
Figure 11: ISS A/S: revenues & profitability
Figure 12: ISS A/S: assets & liabilities
